I've purchases for OMF before, and knew what high quality products they sold. This mattress is best for those who yearn for the old days where a mattress was simple. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! We won't buy from them again though. Do NOT shop at this company for any product. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. The first one we bought second hand when we were in college. Its so comfortable and still feels brand new. Comfort Level. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. Everyone was friendly, not pushy yet helpful. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. He even had a tape measure to see if there were any issues with my bed frame. and any available GoodBed editorial coverage. Sorry, the email address or password you entered is incorrect. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. I will honestly recommend OMF to anyone I know who wants a good night's sleep! The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. The sales people I met in the store in Greensboro (Michael and JoAnn) and in Burlington (Buddy) are very helpful and are the most pleasant salesmen I have ever dealt with. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. Delivery, another $38. We would recommend that the factory not only put handles on the sides of the mattress but also put handles on the head and foot of the mattress. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Very happy with our experience here. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. You have no recourse for and repairs, replacements and/or returns. You bet! We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. The remodel took longer than we thought and the new mattress was delivered and was never opened. Another $60. Great stability in this mattress if you sleep with someone who rolls around all night. Some links on Slumber Search are referral links. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. store and were greeeted by Lawrence. May all benefit! Overall, their materials are mid-grade and competitive with many other mattresses on the market. The handles make standard flip-rotation easy enough. I doubt this one will make it to next year and out it goes. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. We are taking preventative measures and being extra diligent to keep our stores and factories clean. 365 Day comfort Policy Did Not cover our issues! Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. That's a little over a year ago. I wish we would have kept the old one. I should have bought a different one :-(. Sales people we met seemed like fishy used car sales people here in MN. Poor support has created back and hip problems. we went to Mentor, Oh. I purchased another one for my daughter! Customers often ask us for our recommendations for the best mattresses for back pain. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. Frames? available mattresses, each of Original Mattress Factory Regency's ", "My sleep quality has improved with my new mattress and box spring. We would still be tired. I have been struggling with back pains since I got it delivered on May 18. May 10, 2021 8:00:00 AM. Worst purchase decision I've made in a long time! After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. I am sleeping well with no back problems!!! Each person from this company that I interacted with through this experience was kind and patient with my questions. The delivery men were very friendly and efficient. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. Our value is exceptional because we use only fine quality . Uncover why The Original Mattress Factory is the best company for you. It felt great on the first night. $5 more. I was wrong. ", "The overall experience was pleasant. Really over-priced product. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Excellent customer service! I purchased a higher tier king mattress at the Kennesaw, GA store. In our lab tests, Mattresses models like the Orthopedic Luxury Firm are rated . He is out a lot of money.Mattress Firm gives you 120 days to try it out. Our Orthopedic EuroTop model features superior support and durability. Delivery went just as smooth.The bed is so perfect. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. Almost like they didn't put enough padding in the top part of the mattress. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! Compare pay for popular roles and read about the team's work-life balance. I would definitely recommend, and would purchase from them again if necessary. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. To show localized store recommendations enter your location. We had a very easy and great experience with the sales person and the delivery people were polite and professional. My niece lives in Maryland came to visit and wanted to take it home. period. She was blown away by all the information laid on her. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! I had a relatively new mattress with a memory foam top. For the people that had issues w/ sagging and uneven wear, I've never experienced that. The springs are a so springy. Today is 1/27/2021. We were astonished and also not home. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. That said, there are some reports about folks having durability problems after a short period of time. Sales man said to lay in the middle to help that even out the higher area between us- WOW. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. I am so happy to write this post. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! I love it. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I bought my last mattress there. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your Don't recall hearing that when we bought this thing. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! The selected bed is exactly what I want. They will be the 1st place to go to now. Highly recommend them for an awesome night of sleep. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. Write a Review! $499.95. This company has its roots in OH. Don't buy a mattress from this place. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your Here are. available mattresses, each of Original Mattress Factory Orthopedic's But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. A few weeks ago, I perceived a sag in the mattress. Go to the best. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. I don't recall that discussion in the store. When I lie down on the bed, I feel like Im floating on air. location said "It's not there problem!" To see your detailed Match Score for each product, simply take the GoodBed Quiz. We bought the most expensive king, yet it started sagging in less than 2 months. The interesting thing is the trench extends to the edge of the mattress. Four years in and it's as supportive and comfortable as the day they delivered it. Watch on. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. unique needs and preferences. GoodBed's intelligent matching technology, this short quiz will also show you your top matches It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. The only problem with the mattress is that we don't want to get out of it! Great staff and service. We were given bad information about the mattresses. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. Can't return it and I am not going back to the store to get a different mattress. I was happy and I bought the bed. Original Mattress Factory mattresses are It is too hard and we wake up with sore shoulders and back pain. The safety of its employees serves as the company's top priority. Their customer service was fantastic. Their solution? We have slept on it for 4 months - no change. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. I bought a mattress from their Sq. 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