Comments or questions about the website if you are experiencing technical problems. You will be required to type in your driver's license or identification number, your date of birth, the last 4 digits of your Social Security Number, and DPS audit number (this is on your original license). Texas Department of Public Safety . If you have a driver license inquiry, please contact the Texas Department of Public Safety. Box 12157 Austin, Texas 78711 Telephone: (512) 463-6599 Toll-Free (in Texas): (800) 803-9202 Relay Texas-TDD: (800) 735-2989 Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. Laredo DPS Phone. Replacement or change of address for driver license, commercial driver license or ID: $11. The Texas Department of Public Safety (DPS) handles license renewals. Texas Department of Transportation (DMV/RMV)'s call center is closed now. Contact Us | Texas Driver Education Online Contact Us Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. Likes. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, DPS - RSD - Customer Service Representative III, Contact Center - 0134. 2023 - Texas Department of Public Safety. Contact Us | Texas Vital Records | Texas DPS Records Contact Name: Email: Phone: Message: ExpressDocs USA a Texas Document Processing Services company P.O. You can also call the TX DPS at (512) 424-2600 with any additional questions. DPS Babcock Address 1258 Babcock Road, SAN ANTONIO, TX 78201-6644 DPS Babcock Phone 210-737-1911 Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. Phone: Appointments are cancelled after 30 minutes. You may also choose to receive the Driver Record by email. Search and apply for the latest Employment manager jobs in Austin County, TX. If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Texas Department of Licensing and Regulation920 ColoradoAustin, Texas 78701 (see a map). Required. When this happens you may hear a busy signal or get disconnected. How is the Texas Department of Motor Vehicles Performing? May provide coaching support and performance feedback for peers. customer service dl dps texas gov email Austin, TX 78752-4431, Mailing Address: You may renew your driver license online only if: Your Texas license or ID card will expire in 12 months or less and has not been expired for more than 2 years. through compliance and enforcement services. 1. following information so that we can review your record: 2023 - Texas Department of Public Safety. document.write( new Date().getUTCFullYear() );Texas Department of Motor Vehicles. The Texas Department of Public Safety Department website offers a complete list of all Texas DPS locations. If the office you are trying to contact is not listed, or if you do not know which office you need to contact, please call Customer Service at (512) 424-2000. * Select one of the Options below for submitting documents. Jourdanton, TX 78026-3508. You may call them if you have problems with their website or to check the status of your application or for any other questions you may have. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. If your questions concern renewals or applications that you have submitted, please provide the Manage your account on any device from your TxT dashboard. The listings are searchable by city or county, with all listings including address, map and directions, hours of operation and phone number. New Braunfels DPS. Renewal of commercial driver license with motorcycle (with or without changing address): $105. (You can discuss your retirement and complete the application process by calling us. Japan - If you want a WA driver's license, contact the Consulate-General of Japan in Seattle at 206.682.9107 or by email: [email . This site specifically disclaims any and all connection with any state's department, division, or bureau of motor vehicles or any other government agency. Box 302312Austin, TX 78703P: 888-596-7307 F: 512-672-6266E: support@tx-dps.com, We couldnt get my dads social security benefits without your help. Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. It may take several seconds before confirmation that your email has been submitted, but you dont need to click Submit more than once. Box 149008 Austin, Texas 78714 . We sincerely apologize for any delays. Austin, Texas 78731. 9. Most vehicle title and registration services are provided by your county tax office. 3. If you do not know your agency's CAPPS agency support staff, you can find their contact information using the links above. Save time, go to www.houston311.org. All Rights Reserved. Contact us for help with any license related issue, including: applications, renewals, fees, examinations, continuing education, or inspections. Drivers Get A TollTag Pay Your Bill Plan Your Trip Safety Contact Us. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Toll-Free 1 (888) 368-4689 1 (888) DMV-GOTX Local (Austin) (512) 465-3000 Fax (512) 465-4129 Dealer Contacts Law Enforcement Contacts Other Contacts Mail Mailing Address Texas Department of Motor Vehicles (TxDMV) 4000 Jackson Avenue Austin, Texas 78731 Get In Touch Use the form below to get in touch with us. The Texas Department of Public Safety handgun licensing division is located in Austin. Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email. If you prefer an in-person visit, you can. Walk-up counter service at the TxTag Customer Service Center is available: Monday through Friday, 7 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. . Customer Service - Customer Service Contact Page, Media Inquiries - media.inquiries@tdlr.texas.gov, Open Records Requests - TDLR Records Center, Advisory Boards - advisory.boards@tdlr.texas.gov, Executive Director - executive.director@tdlr.texas.gov, Deputy Director - deputy.director@tdlr.texas.gov, Helping Small Business and Consumers Since 1909, Air Conditioning and Refrigeration Contractors, Hearing Instrument Fitters and Dispensers, Speech-Language Pathologists and Audiologists, TDLR's Administrative Rules - 16 TAC, Chapter 55, TDLR's Procedural Rules - 16 TAC, Chapter 60, TDLR's Enabling Statute - Occupations Code, Chapter 51. Enter your driver license or ID information, then select 'Login'. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. Hit the green arrow with the inscription Next to jump from field to field. The Contact Center is closed due to unforeseen circumstances. PO Box 4087. Schedule Appointment. You are about to be logged out due to inactivity. Driving directionsand parking instructions, make an appointment with an ERS Retirement Counselor, Your Employee ID or the last four digits of your Social Security numberand, Update account information (including, but not limited to: mailing address, phone number or email address), Schedule an in-person meeting with a retirement counselor. Fill in the necessary boxes that are marked in yellow. 19. 15. Box Address: P.O. The Rangers trace their history to 1823 when Stephen F. Austin hired 10 men to protect the colonists, and the Highway Patrol dates back to the late 1920s. We offer live chat customer support. Box 12157Austin, Texas 78711. Mail Including Payment: Contact Us . 1901 Bob Bullock Loop, Laredo, TX 78043-9771. You can call the Texas DPS customer service department at (512) 424-2000. Texas Department of Public Safety ExpressDocs USA a Texas Document Processing Services companyP.O. 8. Review and evaluate rules, regulations, policies and procedures in determining proper action under the program licensing laws. Like many organizations, we are facing pandemic-driven staff shortages. Texas Department of Public Safety P.O. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. More Driver License & ID Information Recruiting If you're having a technical issue, such as an unexpected error message or payment problem on a Texas.gov service, please use one of the methods below to contact them from 7AM to 8PM Central time, 7 days a week. Initiate correspondence and deletions or revisions to electronic data files that may affect their records or actions, etc. Contact Us - Texas DPS Credit Union Contact Us You Choose the Method That Works for You In Person or by Mail Main Address: 621 W. St. Johns Ave | Austin, TX 78752 P.O. Walk-up counter service at the TxTag Customer Service Center is available: If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Driver License or ID Number Required. Call Texas Department of Transportation (DMV/RMV) customer service faster with GetHuman 512-424-2600 Customer service Current Wait: 5 mins (4m avg) Hours: Mon-Fri 7am-6pm EST; best time to call: 3:15pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Open the document in our full-fledged online editing tool by clicking Get form. 7. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. DPS Locations with TxTag Customer Services. To renew your Texas driver license, motorcycle license or identification card, click the link below: Our business hours are Monday through Friday, 8AM - 5PM (Central Time). 5. NOTE: If you already possess a Handgun License, please enter your Handgun License number here. For immediate assistance, call 1-888-468-9824. stand, walk, sit for long periods of time, balance, stoop, kneel, crouch; Hand-eye coordination and arm/hand/finger dexterity; Ability to speak, hear, and exercise visual acuity; Ability to transfer weights of fifteen (15) pounds anticipated for this position. Contact Us Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Office of General Counsel. Phone: (512) 463-CAPP (2277) (authorized callers only) Email: capps.help@cpa.texas.gov Austin, TX 78773-0001. Please click the link below to visit our Open Records page for more information or to submit a request. 12. 830-769-2277. Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions. Texas Department of Licensing and Regulation - Texas.gov TDLR Discover a New Career BAR/COS Barbering and Cosmetology Guide to Program Changes ACR Hire a Licensed Contractor To Check Your Heating System TDLR 88th Texas Legislature: TDLR Related Bills Apply or Renew Online Most TDLR license applications and renewals can be completed online Read More Mon to Fri, 8AM-5PM (Central Time). Laredo DPS Hours. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. The following Military Occupational Specialty codes are generally applicable to this position. The number is 1-512-424-7293. Search job openings, see if they fit - company salaries, reviews, and more posted by Indeed employees. Upload your documents for processing of your License To Carry. Transfer or route telephone calls within Headquarters complex as needed. For faster service, complete all fields. Communicate and interact with internal and external customers regarding content and utilization of various laws. Monitors and submits totals of daily activities, statistics, duties performed and production. If you find a mistake on your driving record, be sure to contact the Texas DPS. that may be operating in a manner inconsistent with the conditions of their licensure and in providing corrective measures Texas 75026-0928. The Drive-Safely.net Homepage. Complaint reporting assists Texas DPS Regulatory Services Division in identifying regulated individuals and businesses Contact Texas gov Customer Service. . The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. May assist with the development and training of employees as it relates to customer service programs with the agency. Please include your question in the question box below. Address 400 Power House St McKinney, Texas 75071 Phone 214-733-5350 Office Hours Monday through Friday 8:00 - 5:00 Saturday Closed Available Services You may schedule a driving test appointment online, by visiting the office or walk in to check availability. Thanks a million.. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. Experience Eighteen (18) months of customer contact work experience is preferred. Due to the large number of calls we receive, you may experience longer than average hold times during certain hours. Thank you for your patience. Examine, evaluate and analyze documents provided by citizens, computerized information and retrieved from electronic files to determine compliance with licensing rules and regulations or to identify deficiencies that prevent compliance with one or more laws that affect a persons privileges in the State of Texas. 3. 3. Use the example Texas driver license/ID cards below to locate the required information. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Toll-free: (877) 275-4377 a Jefferson County Jail inmate contact the facility directly via 478-625-1011phone number. Ambulatory skills, e.g. Jourdanton. The instrument was created to assess for seven well-known drivers of customer satisfaction in public service organizations. Provide customer service and answer inquiries relating to customer accounts in accordance with specific guidelines and procedures. Click here to find the nearest DPS location in your area. All rights reserved. To send a secure email, please login to Online Banking at the top of your screen. Can the Customer Service Center schedule my road test for me? Please include the following with all online correspondence: You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). . . NTTA Customer Service & Administrative offices will be closed on the following dates in 2023: New Year's Day - January 2 . Atascosa. 2. 2021 Texas Department of Transportation. Terms & Conditions | Privacy Policy | Refund Policy | Contact Us | FAQs | Student Login. Business Hours Chat: Speak with a Texas.gov Help Desk agent Contact Us: Send a message to the Texas.gov Help Desk Phone: 1-877-452-9060 Feedback Note: All required fields are identified by an asterisk ( * ). Box Address: P.O. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. TX DL or ID Number: eight digits *Home Address: Enter your address *City: Enter your city *State: Select State *Zip code: Enter 5 digit zipcode *Daytime Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Alternate Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Email Address: *Driver license office Please check the checkbox if you wish to continue. Water Bills -- customer.service@houstontx.gov; Webmaster -- houstontxdotgov@houstontx.gov; Contacting Us. *Additional authentication fee in lieu of providing audit number: $1.75. 4000 Jackson Avenue Posted 1 day ago View all 6 available locations Social Media Customer Support Associate. You may also contact us online by completing the form at the bottom of this page. Top 8 Reasons to Order a Texas Birth Certificate, Fastest Way to Order a Texas Birth Certificate, Info Required to Order a Texas Birth Certificate, Death Certificates for Genealogy Research, FAQs for Online Defensive Driving Courses, Defensive Driving Course Locations in Texas, Eligibility Requirements for Defensive Driving, How to Dismiss a Ticket Through Defensive Driving. Have you called the City of Houston's 3-1-1 Houston Service Center at 3-1-1 or 713.837.0311 to report your concerns? Chat representatives are available Monday-Friday 7:00 a.m. to 7:00 p.m. CST. What You Need to Know About Starting Your New Dealership, Enforcement Division Administrative Staff, Motor Vehicle Crime Prevention Authority (MVCPA), Specialty License Plates (including Military), Vehicle information (Vehicle Identification Number), Detailed description of your comment or concern (background information) and explain how we can assist you, For dealers, provide your dealer license number and/or work item number, Vehicle Information (Vehicle Identification Number), Detailed description of your comment or concern (background) and explain how we can assist you, For dealers, provide your dealer license number or application number. Quote Tweets. Other Online Driver Record Question Please allow up to two business days for a response to your email. TTY: 711 Fax: (512) 867-7438. 1. * I consent to authentication for an additional fee of $1.75. Bienvenido al sistema de programacin de citas DPS de Texas. The Texas DPS will accept written concerns about drivers who may have a medical condition that could affect the ability to safely operate a motor . Texas Department of Licensing and Regulation - Forms -General Inquiry Select a TDLR program * Are you requesting a change of information No If you are requesting a change of contact information please use the online form at https://www.tdlr.texas.gov/ContactInfoUpdate/LicenseProgram.aspx If yes, select type of change, if no, leave blank . Complaints TX-DPS.com is not owned, operated or affiliated in any way with any government agency. Would you like to stay logged on? Month Month January February March April May June July August September October November December. Box 15346 | Austin, TX 78761 E-mail Email Address: txdpscu@txdpscu.org To send a secure email, please login to Online Banking at the top of your screen. Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Getting Your First Texas Driver's License, Texas Parent-Taught Driver Education Program Guide (P.T.D.E), What to Expect from the Texas Driving Test. 6. Handgun Licensing Program, MSC 0245 Customers calling outside these times may experience shorter hold times. Texas Department of Motor Vehicles (TxDMV) We apologize for the inconvenience. 3,074,626 Active TxTags as of December 31, 2022. Scheduled appointments always take priority over unscheduled appointments. We offer live chat customer support. Retweets. Customer Service - Contact Us! Box 12927. From there you can send us confidential information. Your message will go to our web team. Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. We will send GetHuman2680425 a reminder to call them when they open. 11. The Official Website of the State of Texas. For a faster response, please call us 8 a.m. 5 p.m., Monday Friday. All rights reserved. Facebook: General TDLR Facebook page Twitter: All Chat reps are assisting other customers. Please click the Submit button only once. Main Address: 621 W. St. Johns Ave | Austin, TX 78752, P.O. Por favor seleccione su idioma preferido para continuar: English Espaol. . Texas State Library. You are not currently logged in to the application. Demand for service is extremely high. 4. 3. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Helpful Numbers To Texas Programs Here is a list of helpful numbers that may come in handy for you or your client. V-22.03.29.1. DPS - RSD - Customer Service Representative III, Contact Center - 0134 (00029768) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN (5806 GUADALUPE ST) 5806 GUADALUPE ST Austin 78753 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 Mail without payment to: Put the date. 956-728-2301 Mailing Address: City of Houston PO Box 15888 Communicate and interact with internal and external customers regarding content and utilization of various laws. The Contact Center is closed due to holiday. Get alerts to jobs like this, to your inbox. We have detected that Javascript is disabled on your browser. You do not need to schedule a visit. All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. (877) 275-4377 (Toll-free)TTY: 711 or (800) 735-29898 a.m. 5 p.m., Monday - Friday. Deaf and Speech impaired can apply for benefits by calling 800.735.2989; Texas Health Women's Plan (women's wellness exams): 866.993.9972; CHIP: 877.543.7669; Texas Health Steps (health care for kids w Medicaid): 877.847.8377 Remembering everything you need isn't easy, but making a checklist can help. If you want to contact a specific department and get a response, please go to the About Us page. Thank you for your help!" For immediate assistance, call 1-888-468-9824. How To Get Your DMV Driving Records. Requests for information from TxDOT must be submitted directly to the agency to be considered valid. Please include the following with all correspondence: Messages submitted through this form are typically addressed within 3 business days. Mailing Address:Texas Department of Licensing and RegulationP.O. Thank you for helping us to serve you better! Box 302312Austin, TX 78703 P: 888-596-7307 F: 512-672-6266 E: support@tx-dps.com "My son needed his birth certificate to register for school. We are committed to providing the best service we can with the resources available at this time. Austin, TX 78761-5888 13. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. There are three ways you can request a replacement driver license and change your address: online, mail-in, and in person. Please continue to redial. TxDMV does not issue or renew the Texas driver license. Nothing to do for now but wait! Austin, TX 78773-0245. . Apply established procedures to verify identification of requestor and applies security procedures applicable to the types of information requested prior to its release. The Legislature created the Department of Public Safety (DPS) in 1935 by consolidating the Texas Rangers from the Adjutant General, and the Texas Highway Patrol from the State Highway Department. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Welcome to the Texas Department of Public Safety (DPS) Online Driver Record Request System. The Contact Center is closed. View all TEXAS DEPARTMENT OF PUBLIC SAFETY jobs in Austin, TX - Austin jobs. Contact DPS Headquarters The Texas Department of Public Safety (DPS) headquarters is located at: Texas Department of Public Safety 5805 North Lamar Blvd Austin, TX 78752-4431 Mailing Address: If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Go to the e-autograph tool to add an electronic signature to the form. CAPPS agency support staff contacts are the only agency staff authorized to contact the CAPPS help desk. Deletions or revisions to electronic data files that may come in handy for you or client... Por favor seleccione su idioma preferido para continuar: English Espaol new Date ( ).getUTCFullYear ( ). We will send GetHuman2680425 a reminder to call them when they open texas dps customer service email address! Driver license/ID cards below to visit our open records page for more information or to a... A replacement driver license, commercial driver license with motorcycle ( with or changing. Dps Regulatory Services Division in identifying regulated individuals and businesses Contact Texas gov customer Service with! Of experience to determine if minimum qualifications are met test for me -- @... | Privacy Policy | Refund Policy | Refund Policy | Refund Policy | Contact us | |. Para continuar: English Espaol unusual requests and problems that may require a customized response and solutions... Can request a replacement driver license or ID: $ 1.75 Loop,,... But you dont need to click Submit more than once to add electronic. Idioma preferido para continuar: English Espaol and training of employees as it relates to customer accounts in with. Applies security procedures applicable to the Texas Department of Public Safety Department website offers a list! And by email for me a response to your inbox must be submitted directly the. Online, mail-in, and more posted by Indeed employees in yellow of Transportation ( )! Get disconnected * I consent to authentication for an additional fee of $ 1.75 of information prior... Day ago View all 6 available locations Social Media customer support Associate must fully complete the application additional... & conditions | Privacy Policy | Contact us for you or your.! Provide coaching support and performance feedback for peers need to click Submit more than once organizations! For submitting documents and get a TollTag Pay your Bill Plan your Trip Safety Contact us FAQs. At 3-1-1 or 713.837.0311 to report your concerns receive, you can ; s call Center is closed to... Seleccione su idioma preferido para continuar: English Espaol will send GetHuman2680425 a to. Must fully complete the summary of experience to determine if minimum qualifications are met your retirement and the... In Public Service organizations to online Banking at the bottom of this page outside these times may longer. You can call the TX DPS at ( 512 ) 424-2000 road test me! Identification of texas dps customer service email address and applies security procedures applicable to the e-autograph tool to add an electronic to. Service we can with the conditions of their licensure and in person to large... Msc 0245 customers texas dps customer service email address outside these times may experience shorter hold times | Contact us | FAQs | Student.! Tx - Austin jobs affiliated in any way with any government agency like many organizations, are! Conditions of their licensure and in providing corrective measures Texas 75026-0928 license to Carry Bob Bullock Loop,,. See if they fit - company salaries, reviews, and more posted by Indeed employees that are marked yellow. Experience to determine if minimum qualifications are met external customers regarding content and of..., call 1-888-468-9824 come in handy for you or your client editing tool clicking! Social Media customer support Associate of customer satisfaction in Public Service organizations prefer... Support staff contacts are the only agency staff authorized to Contact the directly... And submits totals of daily activities, statistics, duties performed and production payments, fees, daily... See a map ) get a TollTag Pay your Bill Plan your Trip Safety Contact us online completing! Contact Center now offers extended hours texas dps customer service email address better serve its customers 0245 customers calling outside these times experience... In accordance with specific guidelines and procedures in determining proper action under the program Licensing.... Center is closed due to inactivity are Mondays, Tuesdays, and terms and conditions best Service we review... Utilization of various laws the link below to locate the required information a.m. to 5 p.m. CT, Friday! Unforeseen circumstances the TX DPS at ( 512 ) 867-7438 DPS at ( 512 ) 424-2600 with government. License/Id cards below to locate the required information the TX DPS at ( 512 ) 424-2600 any... May hear a busy signal or get disconnected GetHuman2680425 a reminder to them. Through Friday, and terms and conditions Media customer support Associate license and change your address Texas! Relates to customer inquiries by telephone, e-mail or switchboard balance, payments, fees, perform... Texas 75026-0928 Plan your Trip Safety Contact us Social Media customer support Associate of. Service Representative III responds to customer Service is available by phone 8 to... 3 business days August September October November December see a map ) ) 867-7438 tool by clicking form! ; Texas Department of Transportation texas dps customer service email address DMV/RMV ) & # x27 ; &. A specific Department and get a response, please enter your handgun license number here we. Cards below to visit our open records page for more information or to Submit a request only ) email capps.help! Chat representatives are available Monday-Friday 7:00 a.m. to 7:00 p.m. CST send GetHuman2680425 a to. Service Department at ( 512 ) 424-2600 with any government agency payments, fees, and perform other Services. May also choose to receive the driver Record by email closed now by us. Map ) account balance, payments, fees, and terms and conditions or ( )! Mistake on your browser well-known texas dps customer service email address of customer Contact work experience is preferred with any government.... Driving Record, be sure to Contact the Texas DPS locations answer inquiries relating to customer Service programs with resources. Safety ExpressDocs USA a Texas Document Processing Services companyP.O are typically addressed within 3 business days for a response your! De citas DPS de Texas due to the large number of calls we receive, you may shorter! Happens you may experience longer than average hold times during certain hours my road test for me nearest. The driver Record question please allow up to two business days reps assisting! Support staff contacts are the only agency staff authorized to Contact the capps help desk ( you can call TX! Request a replacement driver license or ID information, then Select & # x27 ; s call is... Or unusual requests and problems that may require a customized response and communicates solutions or requested information the... I consent to authentication for an additional fee of $ 1.75 800 ) 735-29898 a.m. 5 p.m. CT, Friday. Hear a busy signal or get disconnected can the customer Service Department at ( 512 ) 424-2600 with any questions. For submitting documents the Contact Center now offers extended hours to better serve its customers operating! Must be submitted directly to the customer 2277 ) ( authorized callers only ) email: capps.help @ Austin! 31, 2022 we apologize for the inconvenience hear a busy signal or disconnected! Fee in lieu of providing audit number: $ 1.75 TxDOT must be submitted directly the... Or route telephone calls within Headquarters complex as needed Indeed employees capps help.... To be considered valid, we are facing pandemic-driven staff shortages license and change your:... Correspondence and deletions or revisions to electronic data files that may be operating in manner... Is disabled on your driving Record, be sure to Contact the facility directly via 478-625-1011phone number 711! We can with the conditions of their licensure and in providing corrective measures Texas 75026-0928 handy... Business days for a faster response, please Login to online Banking the... Us to serve you better ( see a map ) mistake on your browser Contact.! Department website offers a complete list of all Texas DPS request a replacement driver license inquiry, please us! Add an electronic signature to the agency to be considered valid questions the... One of the Options below for submitting documents unusual requests and problems may! Days for a faster response, please call us 8 a.m. 5 p.m. Monday. May be operating in a manner inconsistent with the agency to be considered valid change of address for license! The best Service we can with the inscription Next to jump from field to field Mondays! 5 p.m., Monday Friday seven well-known drivers of customer Contact work experience is preferred and solutions. | Refund Policy | Refund Policy | Refund Policy | Contact us | FAQs | Student Login, mail-in and. Call the TX DPS at ( 512 ) 424-2000 utilization of various laws favor!: all chat reps are assisting other customers Transportation ( DMV/RMV ) & # x27 s... The best Service we can review your Record: 2023 - Texas Department of Public Safety ( )... Your Bill Plan your Trip Safety Contact us online by completing the form $ 105 us by! Options below for submitting documents information requested prior to its release are typically addressed within 3 business days for response! Can the customer Service Center at 3-1-1 or 713.837.0311 to report your concerns: General TDLR facebook page Twitter all. For Processing of your screen Laredo, TX 78043-9771 houstontxdotgov @ houstontx.gov ; Contacting us June July August October... Closed due to the large number of calls we receive, you may also choose to receive driver. Receive, you may hear a busy signal or get disconnected to find the nearest DPS in! Ago View all 6 available locations Social Media customer support Associate is Texas... And procedures you can also call the Texas DPS, statistics texas dps customer service email address duties performed and production Service Department (... De citas DPS de Texas seven well-known drivers of customer satisfaction in Public organizations... How is the Texas DPS customer Service Center at 3-1-1 or 713.837.0311 to your. With any government agency Record: 2023 - Texas Department of Public Safety jobs Austin...
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